~ Terms and Conditions ~

Gift Vouchers Purchased Online

  • For gift cards dispatched by post – please allow 3 to 5 working days. Please allow 7 days for delivery during peak postal times. No dispatch or delivery during IE Bank Holidays and weekends.
  • To book a date with your gift card please call or email the salon. Bookings using a gift card cannot be done through the online booking system.
  • Please always check voucher validity prior to booking.
  • Gift cards can be used any day but is subject to availability.
  • It is recommended that you book a date weeks in advance to get the appointment time you desire. All appointments are subject to availability.
  • You will need to bring your gift card on the day of your treatment.
  • We require at least 24 hour notification any changes or cancellations to appointments. Cancellations must be made via phone and cannot be made through email or social media sites. We regret that a lack of notification will result in full billing of your scheduled services. Prices and treatments are subject to change without prior notice.

Skin Deep Gift Vouchers

Skin Deep Gift Vouchers are redeemable for treatments, products or services at Skin Deep. Non-transferable, non-refundable, non-exchangeable and not redeemable online. No cash refunds or change will be given. Skin Deep does not accept responsibility for lost, damaged or stolen cards or any unauthorised use of the cards. We reserve the right not to accept a gift card which we consider to be affected by fraud. Valid for 5 years; no balance refunds upon expiry. Purchase/use of this card constitutes acceptance of these terms and conditions, which may be subject to change. We require at least 24 hour notification for any changes or cancellations to appointments. Cancellations must be made via phone and cannot be made through email or social media sites. We regret that a lack of notification will result in full billing of your scheduled services. Prices and treatments are subject to change without prior notice.

Health Conditions

In order to avoid disappointment please inform us at the time of booking your appointment of any medical conditions that may affect your treatment. This includes heart conditions, high blood pressure, allergies or pregnancy. This information is strictly confidential.

Arrival

For new clients, we would ask that you arrive 5-10 minutes before your appointment so that you can unwind and fill out a consultation form. Please be aware that if you arrive late the time of the appointment may be shortened or rescheduled in consideration of the next person Please Note: If your appointment is first thing in the morning, you don’t need to arrive early.

Cancellations

Treatments are reserved specifically for your needs based on availability. In order to best accommodate your request, we appreciate at least 24 hours notification for any changes or cancellations. Cancellations must be made via phone and cannot be made through email or social media sites. We regret that a lack of notification will result in full billing of your scheduled services. If you have a gift voucher or a pre-paid course of treatments and do not show up for your treatment/cancel less than 24 hours before your treatment time, you will forfeit the cost of treatment.

Cancellations for Booking Online

Please be aware we require at least 24 hours notification for any changes or cancellations. Failure to do so will result in full billing of your scheduled services. Cancellations/changes to bookings which were made online must be cancelled/changed online also and cannot be made via phone, through email or social media sites.

Mobile Phones

For the comfort and relaxation of yourself and others please switch off your mobile phone.

Payment

We accept all major credit cards, debit cards, Skin Deep Vouchers and cash. We do not accept cheques. Full course payment is required at first treatment to qualify for discount. Courses, once booked are non-refundable or transferable.

Changes To Website

Prices, treatments and offers are subject to change without prior notice.

Copyright Notice

The information, text, graphics, images, sounds, links and all other software and information published or otherwise contained on this site (the “Contents”) are owned by or licensed to Skin Deep and, except as specifically provided herein, may not be copied, distributed, displayed, reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Skin Deep. Copyright 2020 Skin Deep. All rights reserved.

Trademark Notice

This website contains valuable trademarks owned by Skin Deep to distinguish its services and wares. These trademarks and related proprietary property are protected from copying and simulation under national and international laws and may not be reproduced, copied or otherwise used without the express prior written permission of Skin Deep.